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Baccarat Customer Service


Monday to Friday
10 am to 7 pm (CET GMT +1)

10 am to 6 pm (CET GMT +1)

Tel.: +33 1 40 22 14 14


As with any precious jewel, your Baccarat jewel requires particular attention as well.
Both, crystal and fine or precious pearls are sensitive to heavy or repetitive shocks.
It is recommended to avoid any contact with other jewels that could damage your jewel.
Please avoid as well any contact with substances which could damage their brilliance: perfumes, lacquers, detergents…
To maintain its brilliance, we suggest to clean your jewel with a soft cloth.