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Baccarat Customer Service

 

Monday to Friday
10 am to 7 pm (CET GMT +1)

Saturday
10 am to 6 pm (CET GMT +1)


Tel.: +33 1 40 22 14 14

Replacement program

Baccarat offers a replacement program for items from past collections, depending on availability.
This service is available for customers that wish to replace broken glasses.

Orders are accepted, depending on availability, without minimum quantities. Prices usually decrease on orders for more than 6 units. Inquiries are welcome at Baccarat boutiques or by contacting customer service at 1.800.215.1300